Instructions on how to Perform VSC’s for Rental Agencies

 All D11NR Vessel Examiners,

Vessel Safety Checks (VSC’s) performed on rental vessels are different than standing at the launch ramp, working a yacht club,  or visiting a large vessel in a marina. At these locations, we are there to verify that the boat has the equipment on board at the time of the VSC. At the rental agency, we want to make certain that the agency understands how to equip the vessel properly, show the customer where the safety equipment is located and offer brief instruction on the proper use, educate the customer on basic boating safety laws, and make certain that the counter person is fully knowledgeable about the vessel safety equipment requirements, basic boating laws, and is able to answer any safety related questions. In addition, we want to provide basic boating safety information, either the ABC’s or Federal Requirements. So, this program requires a Program Visitor and a Vessel Examiner, they could be one in the same.
The first order of business is to make a phone contact and find out who the owner or manager is and briefly describe the program. Ideally, you’d like for them to provide their name and mailing address, or an email address so you can provide a letter and a copy of the agreement for their review. Explain that you would like to call back in a few days and schedule an interview to further explain the program and answer any questions. PLEASE make it clear that this is at NO COST to them and NO report is made to ANY law enforcement agency or insurance company.  
If you are not a Program Visitor, you need to make contact with one from your flotilla to attend the scheduled meeting. Plan to dress the same whether in trops or ODU’s, but dress the same and neatly.
At the meeting, explain boating safety, the VSC program, and how we would like their company to partner with us to help promote water safety.
Explain that you would like them to demonstrate to you how they equip their vessels: lifejackets, fire extinguishers, etc. per the length and type of vessel. Here you can make suggestions based on the VSC form 7012 or 7012A for paddle craft. Be prepared to validate your suggestions with the Calif ABC’s or Federal Requirements.  For example, ask if they fit children under 12 with a lifejacket and stress wearing it. Explain the type IV and make certain that each vessel over 16’ except paddle craft have one. Also explain that by law each paddle craft operator needs a horn or a whistle. However, it is NOT your responsibility to provide it unless your flotilla has a source.
After you feel comfortable with their presentation and have the signed agreement (2-copies), make an appointment for the VSC’s. Pass or fail, be certain to fill out either fill out the 7012 form or 7012a form and issue a decal for each vessel. Make certain that ALL required safety equipment  is in stock and available at the time of a rental. Explain that you reserve the right to perform a brief  unannounced spot check during the boating season to make certain that the counter personnel are equipping each vessel properly and each customer is receiving a copy of the ABC’s or Federal Requirements in addition to a brief safety talk. WHATEVER you do, PLEASE do not  put the owner or manager in an uncomfortable position by lecturing them. Be polite, professional, and offer constructive comments. It may take a couple of visits to bring the owner/manager to understand the liability issue if the vessel is improperly equipped and that you are there to help, not hinder their business.
Finally, if at the end of the boating season you have an agency that you feel excels, and would like to recognize them at a flotilla or division meeting and would like a certificate of appreciation from the district, please let me know at least 2-3 weeks prior so I can prepare something and get your feelings prior to the finished product.
Finally, if you have ANY questions, please don’t hesitate to contact me.
Mike Lauro  DSO-VE

ml-1 2001/Rev.2/08 DSO-VE